Q: Bluetooth won't connect
A: You must first set the connection with BrainAthlete and your computer. Click Here to read the guide.
Q: The results of the brainwaves aren't showing.
A: It is likely that the sensor is not reading correctly. Make sure that the sensors touch the bare skin on your ear and forehead, without any hair or other objects interfering.
Q: The meters aren't responding.
A: Even if there are readings, there must be full connectivity to have the two meters function. This can be recognized with the bars on the upper-right corner.
Also, please give at least 5 seconds for the system to compute the two levels. Make sure the two sensors are directly touching the bare skin.